Privacy policy

Information we receive

When you contact Rapid Routes Couriers by telephone, WhatsApp, email or through a quote request, you may provide your name, company, contact details, collection and delivery information, consignment details and other information needed to respond.

How we use it

We use enquiry and booking information to prepare quotations, communicate with you, plan and provide requested courier services, maintain appropriate business records and meet legal obligations. We do not sell personal information.

Sharing and retention

Information is shared only where reasonably needed to provide the service, comply with law or protect legitimate business interests. Records are kept only for as long as reasonably required for the relevant purpose.

Your choices

You may ask what personal information we hold about you, request corrections or raise a privacy question by emailing hello@rapidroutescouriers.co.uk.

External services

Links to telephone, email and WhatsApp services are operated by their respective providers and may be subject to their own privacy terms.